Returns & Refunds Policy
Due to the perishable nature of our products, Benchwarmer Shop only accepts returns on non-perishable merchandise or unopened pantry items within 14 days of delivery. We are committed to your satisfaction and will provide a full refund or replacement for any items that arrive damaged or defective.
Initiate Your Request
Contact our support team at [email protected] with your order number and a brief explanation of the issue.
Submit Documentation
For items damaged during transit, please attach clear photos of the product and packaging to expedite your claim.
Receive Return Authorization
Once approved, we will send you a prepaid shipping label for non-perishable goods or instructions for the disposal of spoiled items.
Processing Your Refund
After we verify your return or documentation, a credit will automatically be applied to your original method of payment within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing